xv999 Terms & Conditions
Please read these terms carefully before using xv999. By accessing or placing any bet on this platform you confirm that you have read, understood and accepted all terms set out below.
Introduction
These Terms and Conditions ("Terms") govern your access to and use of the xv999 platform, including all games, sports betting markets, live casino services, promotions, payment facilities and any other features made available through the xv999 website ("the Platform"). The Platform is intended solely for adult players aged 21 years and above who are accessing it for personal, non-commercial entertainment purposes.
By registering an account, logging in or placing any wager on xv999, you acknowledge that you have read, understood and accepted these Terms in full. These Terms form a legally binding agreement between you (the player) and xv999. If you do not agree to any part of these Terms, you must discontinue use of the Platform immediately.
Eligibility and Age Requirements
Access to and use of xv999 is subject to the following eligibility requirements. Failure to meet any of these conditions means you are not permitted to use the Platform.
- Age requirement: You must be at least 21 years of age to register and use xv999. Strict age verification is applied as part of the KYC process and any account found to be held by a person under 21 years of age will be closed immediately.
- Geographic eligibility: The Platform is intended for players in Bangladesh. It is your sole responsibility to determine whether accessing online gambling platforms is lawful in your jurisdiction before registering or playing.
- One account per person: Each individual may hold only one registered account on xv999. Duplicate accounts will be suspended and any associated funds may be forfeited in accordance with these Terms.
- Own funds only: Players must only deposit and wager funds that belong to them personally. Use of funds obtained through illegal means or any form of borrowed funds intended for gambling is strictly prohibited.
Account Registration and Security
To use the full features of xv999, you are required to register a personal account. The following conditions apply to account registration and ongoing account security:
Accurate Information
You must provide accurate, complete and truthful information during registration, including your full legal name, date of birth, residential address and a valid contact number or email address. Providing false or misleading information is a breach of these Terms and may result in immediate account closure and forfeiture of funds.
Account Security
You are solely responsible for maintaining the confidentiality of your xv999 login credentials. You must not share your username, password or any two-factor authentication codes with any other person. xv999 will not be held liable for any losses resulting from unauthorised account access caused by your failure to keep login details secure.
KYC Verification
xv999 requires all players to complete a Know Your Customer (KYC) verification process before withdrawals are processed. KYC may involve submitting a government-issued identification document and proof of address. Failure to complete KYC within a reasonable timeframe following a withdrawal request may result in that request being held pending verification.
xv999 reserves the right to suspend or restrict access to an account at any time while KYC verification is pending or where xv999 has reasonable grounds to suspect fraud, money laundering or a violation of these Terms. Real-money balances held during any such suspension will be preserved pending resolution of the investigation.
Deposits and Withdrawals
xv999 supports a range of payment methods designed for players in Bangladesh. The following terms apply to all deposit and withdrawal transactions made through the Platform:
- Accepted methods: bKash, Nagad, Rocket, Upay and major Bangladeshi bank transfers including Dutch-Bangla Bank, BRAC Bank, City Bank and Islami Bank. All transactions are processed in Bangladeshi Taka (৳).
- Deposit processing: Deposits via bKash, Nagad, Rocket and Upay are credited to your xv999 wallet instantly with no platform-side processing fee. Bank transfer deposits may take longer depending on the sending institution.
- Withdrawal processing: Withdrawal requests to bKash and Nagad are typically processed within 10 to 30 minutes of approval. Bank transfer withdrawals are processed within standard banking hours. All withdrawals are subject to completed KYC verification.
- Withdrawal verification: All withdrawals must be made to a payment method registered in the same name as the xv999 account holder. Third-party withdrawals are not permitted under any circumstances.
- Currency: All balances, deposits, withdrawals and bonuses on xv999 are denominated in Bangladeshi Taka (৳). No currency conversion fees are applied for transactions in Taka. Players are solely responsible for any fees charged by their bank or mobile wallet provider.
Bonuses and Promotional Offers
xv999 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins and cashback promotions. All bonus offers are subject to the following general terms as well as any specific terms stated at the point of the offer:
Wagering Requirements
All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement for each offer is stated at the time the offer is presented. Wagering requirements must be met within the stated time limit. Failure to meet the requirement within the validity period will result in the bonus and any winnings derived from it being forfeited.
One Bonus Per Offer
Each promotional offer may only be claimed once per player unless explicitly stated otherwise. Players may not create multiple accounts to claim a bonus more than once. Where xv999 identifies that a promotion has been claimed in breach of this rule, the bonus and associated winnings will be voided and the account may be suspended.
Bonus Expiry
All bonus offers have an expiry date communicated at the time the bonus is awarded. Bonus funds and any winnings generated from unused bonus funds that remain at the point of expiry will be removed from the account balance automatically. It is the player's responsibility to use bonus offers within their validity period.
xv999 reserves the right to modify, suspend or withdraw any promotional offer at any time without prior notice, subject to honouring commitments made to players who have already claimed a bonus in good faith. Players are advised to read the full terms of each promotion before opting in.
Gameplay Rules and Fair Play
All games and betting markets available on xv999 operate under defined rules. By placing a bet or participating in any game on the Platform, you accept the specific rules applicable to that game or market. The following general gameplay terms also apply:
- All game outcomes on xv999 are determined by certified Random Number Generator (RNG) systems for virtual games, or by live event results for sports betting markets. xv999 does not manipulate outcomes and all results are final once confirmed by the system.
- Bets once placed and accepted by the xv999 system cannot be cancelled, reversed or amended by the player. It is your responsibility to verify your selection, stake amount and odds before confirming any bet. xv999 will not reverse confirmed transactions due to player error.
- In the event of a technical malfunction or disconnection during gameplay, xv999 will use all reasonable efforts to reconstruct the state of play from server logs. Where a definitive outcome cannot be established, xv999 reserves the right to void the affected round or bet and return the stake to the player's account.
- Cricket betting markets offered on xv999 are governed by official match results as declared by the relevant governing body (e.g., ICC, BCB). In the event of match abandonment or result reversal by the official governing body, xv999 will settle affected markets in accordance with its cricket betting rules available on the Platform.
Responsible Gaming
xv999 is committed to promoting responsible gaming across its platform. The following tools are available to all registered players and are accessible directly from your account settings:
Account Suspension and Termination
xv999 reserves the right to suspend, restrict or permanently close any player account where it has reasonable grounds to believe that any of the following has occurred:
- A breach of any provision of these Terms and Conditions, including but not limited to providing false registration information, creating duplicate accounts or attempting to abuse a promotional offer.
- The use of automated software, bots, scripts or any other method designed to gain an unfair advantage in any game or betting market on the Platform.
- Evidence or reasonable suspicion of fraudulent activity, money laundering, identity theft or any other criminal conduct associated with the account or transactions made through it.
- A self-exclusion request submitted by the account holder, in which case the account will be suspended promptly and the player will be prevented from creating a new account during the exclusion period.
Where an account is closed by xv999 due to a breach of these Terms, any bonus funds and winnings derived from bonus play may be forfeited. Real-money balances deposited by the player in good faith and not subject to any active investigation will be returned to the player via their registered withdrawal method, subject to completed KYC verification.
Intellectual Property
All content on the xv999 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, game content and the overall design and layout of the Platform, is the intellectual property of xv999 or its licensed content providers and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial use only.
You may not copy, reproduce, republish, upload, post, transmit, distribute or modify any content from the xv999 Platform for any commercial purpose without the express prior written consent of xv999. Unauthorised use of xv999 content may constitute an infringement of intellectual property rights and xv999 reserves the right to take appropriate legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, xv999 shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use of the Platform, including losses arising from technical malfunctions, service interruptions, unauthorised account access resulting from your own failure to secure your credentials, or decisions made based on information available on the Platform.
Nothing in these Terms shall limit xv999's liability for fraud, wilful misconduct or any liability that cannot be excluded or limited by law. xv999's total aggregate liability to you arising out of or in connection with your use of the Platform shall in no event exceed the total amount deposited by you in the twelve months preceding the event giving rise to the claim.
Privacy and Data Protection
xv999 collects, processes and stores your personal data in accordance with its Privacy Policy available at xv999.pro/privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. xv999 uses SSL encryption to protect all data transmitted through the Platform and does not sell your personal data to third parties for their own marketing purposes without your explicit consent.
Amendments to These Terms
xv999 reserves the right to update, amend or replace any part of these Terms at any time. Where changes are material, xv999 will take reasonable steps to notify registered players by posting a notice on the Platform or sending a message to the registered contact on file. The updated Terms will take effect from the date they are published on the Platform.
Your continued use of the Platform following the publication of any updated Terms constitutes your acceptance of those changes. If you do not agree with any amendment, you must discontinue use of the Platform and may request closure of your account by contacting xv999 support. These Terms were last updated on 1 January 2026.
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